GREAT LAKES AUTO GLASS WARRANTY INFORMATION


POST INSTALLATION INSTRUCTIONS


  • After replacing the windshield on some vehicles with ADAS (Advanced Driver Assistance System), the dealer may need to recalibrate the system. Additionally, vehicles equipped with an anti-pinch system may require a dealer reset, which the Customer is fully accountable for.

  • No car washes for 48 Hours after installation.



CHIP REPAIRS


  • The windshield chip repair treatment isn't meant to make the damage go away; instead, it's meant to keep it from spreading. There is, unfortunately, a chance that the damage will spread. Any money you've already paid will go toward the total cost of a new windshield from Great Lakes Auto Glass.



LIFETIME WARRANTY


  • Our automotive glass is warranted against defects in material and workmanship for as long as you own the vehicle in which the glass was installed. 


WARRANTY EXCLUSIONS


  • This warranty does not cover leaks, stress cracks, or related pre-existing damage in connection with installations to vehicles having damage or rust on the pinch weld.

  • Small glass particles or debris can get lodged in the regulator, trunk, motor, or door latching mechanism if side windows, back windows, or vent glass are broken. This can happen at the time of the break, while driving after the break, during removal and installation, and after a successful installation. This damage is not the fault of Great Lakes Auto Glass. At the customer's expense, a professional in door, trunk, or hatch latches may be necessary.

  • Damage to glass caused by vandalism, theft, accident or careless conduct, acts of God and/or rock chip/s, or any other damage not involving defective workmanship or materials is not covered by this warranty. Great Lakes Auto Glass will not be held accountable for any incidental or consequential damages.

  • Great Lakes Auto Glass is not responsible for any damage to aftermarket products (such as remote starters, alarms, radios, TV antennas, or tint) that may be placed on your car.

  • If repairs or replacements are conducted by another repair facility without previous notification and authorization from Great Lakes Auto Glass, the warranty is null and void.

  • This Limited Warranty does not cover used glass, customer's own glass and labor only jobs.

  • We use only industry approved retention tape and are not responsible for any paint peeling. 

  • Working near the cowl and dash is part of the windshield removal process. Because of the age and condition of your car, as well as the amount of heat and sun damage to those regions, removing the windshield may cause your dash or cowl to crack or break. Pre-existing damage isn't always obvious before your windshield is removed. If this happens, Great Lakes Auto Glass will not be held liable.


General


  • Molding, gasket, clips, and weather strips are an additional charge if required for installation.

  • We are not responsible for lost or damaged articles left inside the vehicle or any decals left on the windshield. Do not leave valuables.

  • Great Lakes Auto Glass is not responsible for vandalism to vehicles left outside of the building prior to work starting. 

  • There will be a minimum $20/day storage charge on vehicles left more than 48 hours after notification of completion. An expressed mechanic's lien is acknowledged to secure the amount due, including storage fees and other expenses incurred for removal of vehicles left on-site.

  • CAUTION: As a courtesy to our customers, Great Lakes Auto Glass will attempt to vacuum visible excess glass from your vehicle.

  • However, Great Lakes Auto Glass is not responsible for the removal of ALL glass and any extra cleanup of your vehicle. Please be advised

  • that there may be glass particles not immediately visible. Please take precautions to avoid any injury.